HeartsCHIMNEY &DRYER DUCTNORTH BAY · SINCE 1999
Heart's Chimney inspector photographing a North Bay chimney
CSIA-trained · NFPA 211 protocol

Chimney inspections.

The annual safety standard every wood-burning home in the North Bay should be on. Level 1 visual, Level 2 video scan, Level 3 structural — performed to the standard the National Fire Protection Association wrote.

The annual baseline

The inspection that
every wood-burning home needs.

Chimney fires are the single most preventable category of residential fire loss in the U.S. — and the prevention is straightforward: an annual visual inspection, plus a Level 2 video scan when conditions warrant it. We perform both.

Every Heart's Chimney inspection is documented photographically and written up the same day. You leave with images of every chamber and joint we looked at, a plain-English summary of the findings, and fixed pricing on any work we recommend. No 'we'll see,' no upsell theater.

We work to the standards CSIA and NFPA 211 actually wrote — not a watered-down version. That includes the parts of the system most contractors skip: the smoke chamber, the damper, the flue tile joints, the crown and cap, and the exterior masonry condition all the way up the stack.

Our inspection standard
CSIA-trained inspector on every visit
NFPA 211 protocol — Level 1, 2, and 3
Photographed findings, written report
Smoke chamber + damper assessed (most contractors skip this)
Flue tile joint inspection where accessible
Crown, cap, flashing, and stack masonry condition
Fixed-price quotes on any recommended work
Why annual inspection

What an inspection actually prevents.

Benefit 01

Chimney fire ignition

Annual sweeping eliminates the creosote that fuels chimney fires. Annual inspection catches the deteriorated mortar, missing cap, or unlined flue that would let a chimney fire become a house fire.

Benefit 02

Carbon monoxide leak

A failing flue lining, deteriorated mortar joint, or improperly sized connector can leak combustion gases back into the living space. We test for it and document the airflow.

Benefit 03

Water damage

Failed crowns, missing caps, and bad flashing are the four most common chimney leaks. We identify the source before it stains a ceiling or rots framing.

Benefit 04

Insurance compliance

Most insurance policies require annual chimney maintenance on active wood-burning systems. Our inspection report serves as documentation if there's ever a claim.

Benefit 05

Real-estate transaction readiness

A pre-listing or escrow inspection (Level 2) catches problems before they become buyer objections — and protects you from undisclosed-defect claims after close.

Benefit 06

Equipment lifespan

Inserts, stoves, and prefab units have manufacturer service intervals. Annual inspection keeps them inside the warranty envelope and inside their safe service life.

Safety considerations

The risks an inspection is built to find.

Hidden creosote in inaccessible flue sections

A Level 2 video scan reaches places a brush and a flashlight cannot — including offsets, smoke shelf interiors, and the upper third of the flue.

Deteriorated flue tile or liner damage

Cracked clay tiles, separated mortar joints, and damaged stainless flex liners are common in older systems. Each is a code violation and a fire hazard.

Compromised crown, cap, or flashing

The top of the chimney is where most weather damage enters. We document condition and recommend repair sequence by urgency.

Improper appliance clearance to combustibles

Inserts, stoves, and prefab units have specific clearance requirements. Many older installations no longer meet code. We document and recommend.

Signs you need this

When to book an inspection.

Any single sign on this list is worth a phone call. Two or more is worth booking an inspection this week.

01
You haven't had a chimney inspection in over 12 months
02
You recently purchased the home and haven't had a Level 2 done
03
You burn wood regularly and have not had a sweep this season
04
You smell creosote or chimney odor inside the house, especially in summer
05
There is visible water staining on the ceiling or wall near the chimney
06
A chimney fire (real or suspected) has occurred — Level 2 is required
07
A significant weather event (windstorm, earthquake, lightning) has impacted the structure
08
You're listing your home for sale or in escrow on a property with a working fireplace
How it works

What an inspection actually looks like.

Schedule + arrival
Step 01

Schedule + arrival

Most weekday calls scheduled within a week of inquiry. We arrive on time, in a marked vehicle, with photo ID. Drop-cloth-protected floor work, no soot in the living room.

Level 1 visual + Level 2 if needed
Step 02

Level 1 visual + Level 2 if needed

Full visual inspection of every accessible component — firebox, smoke chamber, damper, flue, crown, cap, flashing, stack masonry. If conditions warrant Level 2, we deploy a video camera.

Written report, same day
Step 03

Written report, same day

Photographic documentation, plain-English findings, fixed pricing on any recommended work. Delivered to your email before we leave the driveway. No surprises.

Payment plans

Payment plans available on inspections + repair work.

We work with multiple home-improvement financing partners that offer 0% promo periods and longer-term plans on chimney repair, relining, and stove install work. Ask about it when we visit.

Ask about financing
Common questions

Chimney Inspections — frequently asked.

Level 1 visual: typically 30-45 minutes. Level 2 with video scan: 60-90 minutes. We do the work carefully — speed is not the metric.

Ready when you are

Get your chimney on the inspection calendar.

CSIA-trained inspector, NFPA 211 protocol, written report same-day. Most North Bay homes scheduled within a week.