The story behind Heart's Chimney.
Douglas Mitchell founded Heart's Chimney in 1999 with a simple idea: do real chimney work, document it honestly, and the rest of the business takes care of itself. 25+ years later, that’s still how we operate across the North Bay.
25+ years on
North Bay rooftops.
Douglas Mitchell started Heart's Chimney in 1999 after years of seeing the kind of chimney work that gets passed off as a service call — a quick sweep, a shrug, a $90 invoice, no documentation, no real inspection of the system.
The standard he set instead was simple: every chimney gets a real inspection. Every finding gets photographed. Every recommendation comes with a fixed price in writing. The customer leaves the visit knowing exactly what was checked, what was found, and what (if anything) needs to be done.
Two and a half decades later, that’s still the standard. We work across Sonoma, Marin, and Napa County. We carry the insurance and the training certifications. And we’ve protected thousands of North Bay homes from the chimney fires that never happened — because the inspection caught the problem first.
The standards we hold ourselves to.
Safety first, always
We work to CSIA + NFPA 211 standards. Every inspection photographed, every finding documented, every recommendation justified.
Real craft, not shortcuts
Real masonry repair, not silicone-and-hope. Real flue relining, not patch jobs. Real install work that lasts the appliance lifetime.
Local accountability
Sebastopol-headquartered for over two decades. Same crew, same standards, same phone number — through every season and every fire.
Clarity over upsell
Fixed pricing in writing. Photographic documentation. No bait-and-switch quotes. No surprise add-ons.
Have us out for an inspection.
25+ years of North Bay chimney work, in one inspection visit.